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The question of whether using Chegg is considered cheating or not depends on how you use it. Just like the use of any other educational tool, Chegg is an amazing study website. If you copy and paste Chegg answers, you can get caught or not.

It has both advantages and disadvantages. Just like our homework help services, Chegg can be of great help. It can be used to hack your assignments for good or cause trouble.

Chegg is an education technology in America that provides online tutoring, physical and digital textbook rentals, among other student services. Students visit the website.

Learning these days has been made easy by several online preferences. Web learning has replaced activities such as going to the library to do researches.

Online tutoring platforms such as Chegg offer help services, tutorials, and solutions manuals. With them in place, there is no struggle these days.

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Is using Chegg considered Cheating?

The use of Chegg, an online tutoring platform that provides answers to students can be interpreted as a simple way to learn. However, using the platform can also be considered cheating based on the way you use it.

Using Chegg is considered cheating if students get Chegg answers for exams and quizzes or copy their essays for assignments. This is because a student gets undue advantages over others without learning. However, using Chegg cannot be considered cheating if it is used for revision purposes, getting learning resources, and learning.

The way you use Chegg is what determines whether you are cheating or not. If you use to get quick answers without studying, then you are cheating.

However, this depends on the policies of your university or college. Let us explore this issue in two ways; the times when it is considered cheating and the times it is not.

Specific Situations When is using Chegg considered cheating?

Even hard mathematics questions can be nailed easily through solution textbooks and manuals. It only takes a simple click to get answers to any questions that may be troubling you.

The use of such platforms has led to arguments concerning their legality and their impact on students. Is using the solution textbooks cheating? Chegg becomes cheating in the following instances:

1. If using Chegg is prohibited by your institution or instructor

Many people usually have different views concerning the use of Chegg. Some may agree to its use while others may not. Therefore, if your institution is against the use of Chegg, then using it is cheating.

You will have an advantage over the other students. Not using it will save you from disciplinary action from your institution.

Institutions may not have stated that using Chegg is illegal but various instructors may have informed their classes to avoid its use.

They know that you are disadvantaging students who will not be able to access it. Using Chegg under such restrictions can make you score poor marks.

2. If you use Chegg to get exam answers

It is considered cheating when you use the manuals and other materials provide by Chegg to come up with a solution without an idea of how the question should be answered. Cheating involves the use of any unfair and dishonest means to gain an advantage.

This is what happens when you never learned how to solve a problem but use Chegg to get the problem right and pass the class. Using Chegg for such purposes is being dishonest to yourself to gain personal advantages.

It is also considered cheating and plagiarizing when you present the exact copied solution from Chegg as your own. This is usually common among students. Since you never took the time to learn, you will just copy the answers.

You will not reword the answer since you have little clue about it. You will just write the answer as it is and will it be easy for instructors to detect plagiarism.

When you use Chegg and eventually get good grades the credit you get thereafter is undeserved. Students who relied on Chegg in colleges and universities will find it hard to maintain their careers thereafter.

You will not be able to maintain your job since you do not have a good knowledge foundation that you were supposed to learn from your course in school.

People go to school to learn and anyone who thinks that using Chegg is the only way to pass must be out of senses. It involves learning nothing and eventually getting good grades which are cheating and can lead you into trouble if caught.

When is using Chegg considered not cheating?

To use platforms such as Chegg appropriately, all comes down to personal responsibility. When you use Chegg as a slight guide to help you understand the problem you are solving, then you are not cheating. You are using Chegg to help you try and eventually solve the problem.

1. Using Chegg as a Study Tool

When Chegg is not cheating

This is where responsibility comes in. Can students choose Chegg as a helping tool in their assignments and tests when the whole problem is worked out for them?

In an article to know why students cheat, a post by Havard found out that some students will opt to copy a solution and present it as it is.

Responsibility usually starts with the student’s mindset. Tests and homework comprise mostly of content that has already been covered.

Students should know that homework and test given are to gauge their understanding of a certain topic.

The students also can put into practice what they have learned before the test.

2. Using Chegg to Compare Answers

Using Chegg is worth it if it is for comparisons. If you have completed your work you can log in to Chegg and compared their answers to yours. You will be able to gauge what you got right and what you got wrong.

Sometimes Chegg may have used a different solution method to reach the answer. This will enable you to know other options for working out that particular question.

3. Using Cheggto Read Books

Students can order books from Chegg to help in their studies. It always takes very few days for you to get the book you ordered for rent. Students can, therefore, visit the site Chegg website to get textbooks and eBooks that they needed for reasonable prices.

4. Using Chegg for revision and study

When using Chegg for the right reasons, you can get assistance in your academics. It is efficient, effective, and fast when it comes to providing solutions to any problem. The knowledge Chegg passes to its users is very useful.

Chegg is always ready to offer you solutions whenever you contact them asking for help. Whether or not Chegg is cheating or not if you do not use it as a tool that is helping you grow and develop, then it is of no use to you.

Always avoid them if you feel that they might be drawing you back. Students should always know that what matters at the end is never the grade they get.

It is the understanding and experience gained from your lessons during your academic journey that matters the most. Knowing is never the issue, understanding is always the issue.

Understanding How Chegg Works

Chegg basically works by providing solutions to questions and tutors to students for academic assistance. It is a study website that provides answers to its users. You will expect the following as you use it:

Textbook Solutions

Chegg offers digital textbooks and student access to reading materials online. Such books assist students in getting the answer by employing a step-by-step approach. Chegg offers detailed solutions since they are the same textbooks that you may find in your college or school.

Expert answers and Tutors

The students will still require an expert to provide a solution to their question. It is not a must that you get your answers from the textbooks but through an online conversation with the present tutor.

It also has a recommended question section and gives you the probability of the same questions appearing in assignments and exams. You can try getting free Chegg answers and see if it is worth it before you pay.

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Can Chegg get you into trouble?

Using Chegg can land you into trouble with your university if you are caught with plagiarism. When you copy the solutions that Chegg provides you with, you will likely present plagiarised work. Most answers from Chegg are not cited nor does it credit the original author. This is plagiarism and is punishable by educational institutions.

In addition, you can easily be sued for copyright infringement by the owner of the work. Furthermore, your institution is likely to take action against you according to their policies of dealing with plagiarism.

Many institutions have policies that prohibit students from receiving or giving any kind of help in assignments, examinations, or any kind of work that instructors can use for grading.

When your institution realizes that you have neglected these honor code policies on cheating in academic work, you are to face the punishments designated by the institution for such acts.

Chegg doesn’t take any action against students who use its services contrary to their institution’s expectations. However, if your college find you, you will face the consequences of cheating in college as they determine in their policies.

However, Chegg prohibits students from getting tutors to do their work for them and take action against the tutors involved. Chegg uses machine learning to flag such ethically dubious requests. Chegg will not protect you as a student.

If your institution contacts Chegg to investigate your academic integrity, Chegg fully cooperates as per its policies. If you did, then you may face disciplinary action from your institution.

Can you get caught cheating on Chegg?

It is not easy getting caught when using Chegg. If you used Chegg and owned your work, then it will be hard for you to be caught. Read my guide on Turnitin detecting Chegg and get a clue of how easy it is t be caught if you are not sure of the service you are buying.

Even some of the most used plagiarism checkers such as Turnitin do not check papers obtained from Chegg. This makes it very hard for you to be caught.

Some students, however, do not think twice when they are offered solutions. They copy these solutions word to word. This makes getting caught more likely.

In reality, most professors can see if you used Chegg to get answers. They know this by comparing your answers with those publicly available on Chegg for similarity. If you copy a wrong answer from Chegg and it matches on a plagiarism scan, then your professor will know and might report you for cheating.

Your professor knows more than you think, and you cannot claim to be smart. Experience professors know solutions can come from platforms such as Chegg and may have encountered them several times.

This should persuade you not to copy solutions mindlessly once you get them. Chegg also is usually against the unlawful use of its content and takes action against tutors who did the work for the student.

If your institution contacts Chegg to help in investigations against the wrongful use of their content, Chegg offer maximum assistance.

How to copy paste from Chegg and not get Caught

If you use Chegg, you probably know that you cannot select the text or copy/paste homework solutions. There are various methods of getting through this.

copy paste Chegg and not get Caught
Through the use of access codes

There are codes created from Javascript that can be used to extract text content from Chegg.

The codes are provided by various websites. You can get one at Such codes can be applied in two ways:

Through the address bar

On the address bar copy and paste the code. At the beginning of the code add “javascript:” without the quotation marks. A prompt that contains the content should appear. To copy the content press control+c and to close it press enter.

Through the developer console

Find the console tap in the browser that you are using and paste the code into the code. Once you press enter, the prompt will appear with text where you can copy-paste the work easily.

To get images from a solution, drag the image where the tabs are on top of your browser. Release the mouse button when you see a plus sign appear. Save the image to your computer once the new tab opens with the image.

Does Chegg give correct or wrong answers?

Chegg has employed teachers and other academic experts who provide easy correct answers for study questions. Chegg has been operating since 2005.

It is the consistency and quality services that they offer that have kept them going. For a low price, you receive correct answers to your questions from a company that puts the interests of students first.

You can get correct answers to questions from all levels of study. Chegg usually has solutions for all questions from the most used textbooks and materials in different learning institutions.

Even though Chegg’s answers can be right, over-reliance will cost you. you will have correct answers but you will not escape plagiarism. We compared Chegg and Coursehero and determined that Chegg has better tutors than Course hero, which makes its answers reliable.

On the contrary, it is not every answer that Chegg gives is correct. The tutors hired by Chegg are also humans and can make mistakes. Wrong answers are regarded as low-quality content by Chegg.

Chegg does not pay tutors who give wrong answers to students. Students can get a full refund for the wrong answers provided. However, this is usually not guaranteed.

The ratings tutors receive are based on the feedback of the students. The answer can be wrong but if you are satisfied with it then the instructor can get paid.

Though most solutions provided by Chegg are correct, it is up to the students to access them and know whether they are correct or not in their perspective.

If you are a Course Hero subscriber, check our article on the same topic. I wrote a guide if using Course Hero is cheating, check it out and learn more about what you can do.

Watch this video to learn more about this.

YouTube video


American education technology company

Chegg, Inc., is an American education technology company based in Santa Clara, California. It provides digital and physical textbook rentals, textbook solutions, online tutoring, and other student services.[2]

The company was launched in 2005, and began trading publicly on the New York Stock Exchange in November 2013. As of March 2020, the company reported having 2.9 million subscribers to Chegg Services.[3]


In October 2000, Iowa State University students Josh Carlson, Mike Seager, and Mark Fiddleke launched Chegg's forerunner, Cheggpost, a Craigslist-style message board for Iowa State students.[4][5]Chegg is a combination of the words chicken and egg, and references the founders’ catch-22 feeling of being unable to obtain a job without experience, while being unable to acquire experience without a job.[6]

Carlson then teamed with Iowa State MBA Osman Rashid, an avid user of the site who recognized its potential to disrupt the textbook market, which had "drastically outpaced the rate of inflation".[7] The company was incorporated in 2005 by Carlson, Rashid, and Aayush Phumbhra.[5] At that time, it offered scholarship searches, internship matching, and college application advice.[2] Some initial start-up funding was provided by Rashid.[8]

In February 2006, Carlson left the company.[8] Phumbhra and Rashid rebranded, launching Chegg, Inc. in December 2007, with Rashid as CEO. After ending services unrelated to renting and purchasing textbooks,[5] the company adjusted its business model to reflect that of Netflix's rental-based model, concentrating on renting textbooks to students,[6][9] and Chegg expanded to a national market.[10] It later added goods and student services through corporate acquisitions.[10]

In 2008, revenues were about $10 million; in 2009, revenues for the month of January were reported as $10 million.[11]

Following a brief tenure by former and CEO Jim Safka in 2009,[12] former Guitar Hero CEO Dan Rosensweig was appointed CEO in 2010.[13]

Chegg began trading shares publicly on the New York Stock Exchange in November 2013.[14] Its IPO was reported to have raised $187.5 million, with an initial market capitalization of about $1.1 billion.[15]

In 2014, Chegg entered a partnership with book distributor Ingram Content Group to distribute all of Chegg's physical textbook rentals.[16][17]

In April 2017, Chegg and Pearson Education began a textbook rental partnership;[18] In the pilot program, the publisher Pearson made 50 editions of high-volume textbooks (both digital and print) available only to rent. Chegg served as the exclusive rental outlet.[18]

In September 2018, Chegg announced a data breach had occurred in April 2018 that may have involved 40 million active and inactive registered users. The breach may have included data such as user names, Chegg passwords, email addresses, and shipping addresses. The company reported that social security numbers and bank account information were not affected by the breach.[19]

As of March 2020 the company reported having 2.9 million subscribers to Chegg Services.[3]

In June 2021, Chegg unveiled Uversity, a new educational plaftorm that will provide a space for professors and other educators a place to share content.[20]


In 2010, Chegg made its first acquisition, purchasing CourseRank,[21] which was disabled in 2014.[22] In the same year, Chegg also acquired Cramster, a provider of online homework help,[23] and Notehall, an online marketplace for class notes.[24]

In 2011, Chegg acquired Zinch, a scholarship search and networking service for high school students and college recruiters, and continues to offer the service, under the Chegg brand name.[25] Chegg acquired software company 3D3R in late 2011 to develop its digital textbook product, kickstart its mobile product group, and open an engineering office in Rehovot, Israel.[26] In June 2014 Chegg acquired online tutoring platform InstaEDU, for a reported $30 million,[27] renaming the division Chegg Tutors,[22][28] and in October 2014 it acquired[citation needed]

Chegg acquired Imagine Easy Solutions, a provider of online bibliography and research tools, for a reported $42 million, in 2016.[29] In 2017, the company acquired Cogeon GmbH, a German math education provider, for $15 million cash;[30]

In 2018, Chegg acquired WriteLab, which uses AI to analyze text and suggest improvements,[31][32] and online flash card tool StudyBlue.[33][34][35]

During late 2019, Chegg acquired online coding school Thinkful,[36] for $80 million cash.[37]


Chegg headquarters in Santa Clara

As of 2021, Chegg's board of directors consists of:

  • Dan Rosensweig, co-chair, president and CEO at Chegg
  • Sarah Bond, Microsoft Corporation
  • Richard Sarnoff, co-chair at Chegg; chair at KKR & Co.
  • Renee Budig, EVP and CFO at CBS Interactive
  • Melanie Whelan, Summit Partners[38]
  • Marne Levine, VP at Facebook
  • Ted Schlein, partner at Kleiner Perkins
  • Jed York, co-chair at San Francisco 49ers
  • Paul J. LaBlanc, president at Southern New Hampshire University[39]

Academic dishonesty[edit]

Some services offered by Chegg have been repeatedly documented as being problematic.[40] These services include homework help where Chegg experts solve homework questions for students.[41] Academic file-sharing[42][43] also occurs in the form of students posting homework question sheets soliciting answers. Academic file-sharing has been documented as being a form of violation of academic integrity at many schools.[44]

In February 2019, Chegg formed a partnership with Purdue University's Online Writing Lab (OWL), to make online educational writing tools more accessible to its students.[45] The affiliation was met by some faculty criticism, alluding to Chegg helping students cheat;[40] OWL director Harry Denny reported that he did not expect Purdue's reputation to suffer as a result, citing that “My experience has been that the company is committed to partnering with faculty and administration to address their concerns."

A report published by Citron Research in July 2019 claims that "Chegg has created forums to circumvent Turnitin, proving that Chegg is helping users continue institutionalized cheating".[46]

During the 2020 COVID-19 pandemic, controversy around Chegg and companies offering similar services escalated, as many students had to learn from home with uncensored internet access.[43][47] For example, Georgia Tech alerted students in a physics class that certain students in the class had cheated on their online final exam by using answers posted on Chegg,[47] certain students in a chemistry class at Boston University were found to have similarly cheated on an online exam,[48] students from two chemistry classes at the University of British Columbia were accused of using Chegg for cheating on exams, including using two incorrect answers posted on Chegg,[49] and solutions to a physics exam at Washington University in St. Louis were posted on Chegg during the exam period.[50] Chegg cooperated with the investigations.[47][48][50] A study published in 2020 has found that Chegg answers student questions even though the questions have clear cues to indicate that the student is trying to buy answers for a current assessed activity — the questions are neither identified nor flagged as violations of academic integrity anywhere in the process.[51]

Chegg Services and textbook rentals[edit]

By 2016, textbook rentals and student services were about even in company revenues;[52] by 2018, Chegg Services reported 3.1 million subscribers,[53] with services accounting for 79% of revenue. Students may search for both scholarships and internships on the website, and typically pay to access Chegg Services, such as Study, Advanced Writing, Tutors, and Math Solver, on a monthly basis.[52]

Music 101[edit]

Chegg sponsors music instruction contests for colleges in a program named Music 101. These conclude with live classroom instruction by noted music artists, and a $10,000 grant from its David B. Goldberg Music Scholarship fund for the winning school music department. In 2019, the company launched its ninth annual Chegg Music 101 campaign featuring YUNGBLUD. Previous events have featured U2, Imagine Dragons, Taylor Swift, Ed Sheeran, Shawn Mendes, Steve Aoki, and Liam Payne.[54][55]

See also[edit]


  1. ^"2018 Annual Report"(PDF). Chegg. Retrieved October 27, 2019.
  2. ^ abSharma, Asit (2018-03-22). "Is It Time to Take a More Serious Look at Chegg, Inc.? -". The Motley Fool. Retrieved 2019-05-02.
  3. ^ ab"Chegg Reports First Quarter 2020 Financial Results"(press release). Business Wire. May 4, 2020. Retrieved August 5, 2020.
  4. ^"Auction site connects buyers and sellers" by Nate Engelberth; Iowa State Daily; October 19, 2000.
  5. ^ abcPederson, Jay P., editor. (2013). International directory of company histories. St. James Press. p. 115. ISBN . OCLC 833188977.CS1 maint: multiple names: authors list (link)
  6. ^ abMiguel Helft (July 4, 2009). "We Rent Movies, So Why Not Textbooks?". The New York Times. Retrieved 2010-01-26.
  7. ^"Fast-Growing Chegg Aims for High Marks with Students" by Lisa Girard; Entrepreneur; January 18, 2012.
  8. ^ ab"How Chegg Has Turned Education Upside Down" by Nat Berman; Money Inc; November 7, 2016.
  9. ^Julie Schmit (2009-01-12). "Chegg CEO Rashid applies Netflix concept to textbooks". USA Today. Retrieved 2010-01-26.
  10. ^ ab"Apple Creates New Wrinkle In Start-Up's Plan To Disrupt Textbook Industry" by Helen Coster; Forbes; January 25, 2012
  11. ^Miguel Helft (July 4, 2009). "We Rent Movies, So Why Not Textbooks?". The New York Times. Retrieved 2010-01-26.
  12. ^"Rosensweig Lands at Textbook Renter" by MIGUEL HELFT; The New York Times; FEBRUARY 2, 2010.
  13. ^McNicholas, Kym. "Dan Rosensweig: His Journey From Yahoo To Guitar Hero Then Chegg". Forbes. Retrieved 2019-06-12.
  14. ^De La Merced, Michael (12 November 2013). "Chegg Prices Its I.P.O. at $12.50 a Share".
  15. ^"Chegg stock stumbles after IPO tops targets".
  16. ^Merced, Michael J. de la (2014-08-04). "Chegg Finds Partner to Handle Its Textbooks". The New York Times. ISSN 0362-4331. Retrieved 2019-02-27.
  17. ^"Chegg Strikes Distribution Partnership With Ingram Books, Announces 15% Boost In Earnings From Digital Services".
  18. ^ ab"Pearson to partner with Chegg on textbook rentals | The Bookseller". Retrieved 2017-09-26.
  19. ^"CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934". Security and Exchange Commission. Retrieved 29 September 2018.
  20. ^Greig, Jonathan. "Chegg unveils new 'Uversity' content platform for US teachers". ZDNet. Retrieved 2021-06-14.
  21. ^"TC Teardown: Chegg Is A Money Machine". June 5, 2018.
  22. ^ abCao, Vincent (2014-11-10). "CourseRank to be taken down at the end of the month". The Stanford Daily. Retrieved 2019-06-12.
  23. ^"Exclusive: Chegg Buys Cramster".
  24. ^"SEC filing cracks the egg on Chegg's Notehall purchase".
  25. ^"Chegg Buys Zinch in Another Move Toward a "Social Education Platform"".
  26. ^"Chegg Acquires Software Company Flux / 3D3R, SEC Filing Reveals". TechCrunch. Retrieved 2020-06-14.
  27. ^Kolodny, Lora (2014-06-04). "Chegg Acquires Tutoring-On-Demand Site InstaEDU in $30M Cash Deal". Wall Street Journal. ISSN 0099-9660. Retrieved 2019-02-27.
  28. ^"Chegg buys InstaEDU in transition away from book rentals", by Erin Griffith; Fortune; March 6, 2013.
  29. ^Lardinois, Frederic. "Chegg acquires Imagine Easy Solutions, the company behind EasyBib, BibMe and Citation Machine". TechCrunch. Retrieved 2017-05-06.
  30. ^Sharma, Asit (2018-03-22). "Is It Time to Take a More Serious Look at Chegg, Inc.? -". The Motley Fool. Retrieved 2019-05-31.
  31. ^Sternlicht, Alexandra. "His Company WriteLab Was Acquired by Chegg Before He Turned 30". Forbes. Retrieved 2019-05-03.
  32. ^"Chegg Cuts $15 Million Check to Buy AI-Feedback Tool, WriteLab - EdSurge News". EdSurge. 2018-05-16. Retrieved 2019-05-03.
  33. ^"Chegg Enhances Content And Flash Card Tools Offering With Acquisition Of StudyBlue, To Increase Value for Students And Expand Addressable Market". Retrieved 2019-10-02.
  34. ^Zacks, Contributor Zacks Equity Research. "Chegg (CHGG) Acquires StudyBlue, Bolsters Content Offering". Retrieved 2020-03-27.
  35. ^"Chegg Acquires StudyBlue | Vista Point Advisors". Retrieved 2020-03-27.
  36. ^"Chegg to Acquire Coding Boot Camp" by Lindsay McKenzie; Inside Higher Ed; September 5, 2019.
  37. ^"Chegg To Acquire Online Skills-Based Learning Platform Thinkful To Help Students Accelerate Their Path From Learning To Earning"; Reuters; September 4, 2019.
  38. ^"Chegg appoints Melanie Whelan to Board of Directors". Retrieved 2019-06-12.
  39. ^"Chegg appoints Dr. Paul J. LeBlanc to Board of Directors". Chegg, Inc. Retrieved July 29, 2019.
  40. ^ abMckenzie, Lindsay (March 12, 2019). "The Wrong Partnership?". Retrieved November 19, 2019.
  41. ^"Contract cheating by STEM students through a file sharing website: a Covid-19 pandemic perspective". International Journal for Educational Integrity. 2021. doi:10.1007/s40979-021-00070-0. Retrieved Mar 23, 2021.
  42. ^Rogerson, A. M., & Basanta, G. (2016). Peer-to-peer file sharing and academic integrity in the Internet age. In T. Bretag (Ed.), Handbook of Academic Integrity (pp. 273-285). Singapore: Springer.
  43. ^ abEaton, S. E. (2020). Academic Integrity During COVID-19: Reflections from the University of Calgary. International Studies in Educational Administration, 48(1), 80-85. Retrieved from
  44. ^Blau, Ina; Goldberg, Shira; Friedman, Adi; Eshet-Alkalai, Yoram (2020-07-22). "Violation of digital and analog academic integrity through the eyes of faculty members and students: Do institutional role and technology change ethical perspectives?". Journal of Computing in Higher Education. 33: 157–187. doi:10.1007/s12528-020-09260-0. ISSN 1042-1726. PMC 7375033. PMID 32837125.
  45. ^Pratt, Kati (February 6, 2019). "The Purdue University Online Writing Lab and Chegg Partner to Make World-Class Writing Education Tools More Accessible". Purdue University. Retrieved November 19, 2019.
  46. ^"Institutionalized Cheating is No Longer OK". 22 March 2019.
  47. ^ abcDowney, Maureen (May 4, 2020). "Georgia Tech warns physics students who cheated: Admit it or risk failing". The Atlanta Journal-Constitution. Retrieved August 5, 2020.
  48. ^ abPirog, Allison (April 28, 2020). "Chemistry and physics departments looking to limit cheating". The Daily Free Press. Retrieved August 5, 2020.
  49. ^"UBC warning students of cheating consequences - NEWS 1130".
  50. ^ abButler, Jayla (April 15, 2020). "Arts & Sciences investigates Physics 192 academic integrity breach". Student Life. Retrieved August 5, 2020.
  51. ^"Contract Cheating in Computer Science: A Case Study"(PDF). 2020 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE). IEEE Xplore. December 2020. pp. 91–98. doi:10.1109/TALE48869.2020.9368454.
  53. ^"Chegg (CHGG) Tops Q4 Earnings Estimates, Raises '19 View"; Yahoo! Finance; February 12, 2019.
  54. ^"Chegg Looking For A Come-Up In School Contest"; InsideRadio; September 1, 2015.
  55. ^"Vote to bring Chegg Music 101 with YUNGBLUD to your school";; September 16, 2019.

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Hundreds of students used Chegg to cheat during online exam, Texas A&M alleges

Faculty members became suspicious when some students in the class answered online test questions too quickly, McGee reported, later finding entire exams posted on Chegg, a “homework help” website.

COVID BUBBLE: Two Princeton grads are turning this Texas resort into a COVID-19 bubble college campus

Aggie Honor System Office director Timothy Powers told the Tribune that there are "hundreds of examples" of students answering questions faster than it would take to read it, citing information from the university's online learning platform Canvas.

He gave students the chance to self-report their misconduct by December 8, threatening suspension or expulsion if they failed to do so and 5were found to be in violation of the academic honor code.

“The culmination of the pandemic and its effect on learning, the assignments being open-note and the ease of access to Chegg made the decision to use outside help a lot easier for most students,” an unnamed junior in the class who self-reported told the Tribune. He chose to withhold his identity out of fear of hurting future job prospects.

In a statement to the Tribune, a Chegg spokesperson said they support academic integrity and will work with the university if cheating is suspected.

“At Chegg, we believe that expertise and experience is important to actually retain knowledge and apply it in whatever field students seek upon graduation, so we ask students to stick to our Honor Code,” said spokesperson Devonya Batiste.

As of Dec. 14, no students have been suspended or expelled from the university, but the investigation process could take up to a month.

How to get answers to your assignments or exams online 2020. Chegg experts and answers.

A Spike in Cheating Since the Move to Remote?

The number of questions asked and answered on the “homework help” website Chegg has skyrocketed since classes migrated online due to the pandemic, an increase that authors of a new study published in the International Journal for Educational Integrity link to a likely increase in cheating.

Chegg, which has an honor code prohibiting cheating and which promotes itself as a site where students can get help on their homework, allows users to post a question to the site and receive an answer from a Chegg-identified expert “in as little as 30 minutes.” (The site’s posted average response time is 46 minutes.) The authors of the new study found that the number of questions posted on the site in five different science, technology, engineering and mathematics disciplines increased by 196.25 percent in April to August of 2020 compared to the same period in 2019.

“Given the number of exam style questions, it appears highly likely that students are using this site as an easy way to breach academic integrity by obtaining outside help,” the authors write in the article titled “Contract cheating by STEM students through a file sharing website: a COVID-19 pandemic perspective.”

“From my experience as somebody who has set exams, marked exams, read exams, seen too many exams, these things look like exam questions,” said Thomas Lancaster, the lead author of the study and senior teaching fellow in computing at Imperial College London, where he researches issues related to academic integrity and contract cheating. “From the point of view of Chegg, they are not promoting themselves as a service designed to help students to cheat, but they do offer a facility where you can get your answers completed quickly by a tutor, and the answers are delivered within the short time frame which matches an exam.”

“At the same time, these questions have started to increase in volume with the timing being exactly alongside the move to online teaching, the move to online exams and assessments, often in a completely unsupervised environment,” Lancaster continued. “It would seem to be quite a heavy coincidence if this was just purely a lot more students wanting to get assistance for unassessed work. I does seem to me like there are people using Chegg to cheat.”

Candace Sue, Chegg’s director of academic relations, said in a written statement that the authors “mistakenly imply -- without any evidence -- that increased usage of Chegg has [sic] correlates to an increase in cheating. With millions of students going online in a matter of months, students have lost valuable on-campus and faculty support services, and stress and anxiety is high. Chegg provides much needed learning support to these students, especially during the pandemic.”

“Chegg is a learning platform used by millions of students around the world to study, and we are deeply committed to academic integrity,” Sue said. “Students need help and the overwhelming majority of Chegg users are hard-working and honest, and they use our platform to supplement their learning. We take extremely seriously any attempts to cheat by those who abuse our offerings, and we invest heavily to prevent misuse of our learning platform.”

The company recently unveiled a new program, Honor Shield, which allows faculty to submit exam questions to the site in advance so they can be blocked during designated exam periods. "Further," Sue wrote, "we cooperate with every official academic Honor Code investigation and respond to every copyright takedown request as soon as possible. We remain 100% committed to addressing this challenge."

The new study examining usage of Chegg by STEM students comes amid rising concern about the potential for increased cheating as classes have moved online en masse and amid debate about the appropriateness of using remote proctoring technology. Proponents of remote proctoring software argue that the migration of courses online provides new opportunities and motivations for students to cheat, while opponents argue for the need to protect student privacy and not to contribute to their anxiety by adopting a surveillance approach.

The study also follows a recent article in Forbes about Chegg titled "This $12 Billion Company Is Getting Rich Off Students Cheating Their Way Through Covid." Forbes interviewed 52 students who used Chegg's study service. Not including the six students supplied by Chegg, all but four of the others said they use Chegg to cheat.

Camilla J. Roberts, president of the International Center for Academic Integrity, said there are increasing concerns in her field about Chegg and other sites like it.

“Thomas Lancaster is definitely known for his research in contract cheating,” said Roberts, who is also director of the Honor and Integrity System at Kansas State University. “If it’s a study by him, I know it’s going to be reputable, I know it’s going to be solid research. From what I’ve seen personally and through colleagues through the International Center for Academic Integrity, we have also seen an increase in our number of violations since the pandemic started. He [Lancaster] talks directly about Chegg, but there are definitely many sites like that and many different companies.”

The International Center for Academic Integrity issued a statement in October discussing the problem and raising concerns about students turning "to online companies advertising to 'help' a student, when in fact, they undermine teaching and learning." The statement, which does not name Chegg or any other specific companies, further faults the "so-called 'tutoring' or 'helping' websites" for "creating hurdles for educational administrators and instructors who are trying to get information about the posts and/or remove posts of copyrighted materials."

Gary Pavela, an expert on academic integrity and co-founder of the Integrity Seminars, said the sites do “seem too well-designed to in a way … facilitate academic dishonesty, whether intentional or otherwise.”

Pavela emphasized a need for professors to tell students they are aware of and monitoring sites like Chegg.

"If students believe everyone is doing it, we’ve lost the battle," Pavela said. "They need to know that everyone is not doing it and many of their peers disapprove. Don't give up on honor codes. That's still relevant and perhaps more relevant than ever."

"We do need to improve the awareness of professors that there are sites like Chegg out there," said Lancaster. "It is far from the only one, but it's the one we based this particular study on because we can see the numbers, whereas some sites operate entirely behind closed doors so we have no idea who a student is communicating with when they're meant to be doing work on their own. We need to get rid of the view that I've heard communicated by professors that these sites either don't really exist, their students would never cheat, or that these students are only cheating themselves. Ultimately, yes, they are cheating themselves if they get to a position where they can't continue with their course because they just lack the core foundational learning that they need, but beyond that they're cheating and being completely unfair to all the other students who are doing their own work."

The challenges around cheating using Chegg and similar websites also came up Thursday during a conference on an unrelated topic organized by the American Physical Society. Robert Birgeneau, a physicist and former chancellor of the University of California, Berkeley, described an incident last semester in which a student in a 600-person undergraduate physics class he was co-teaching posted a midterm exam on Chegg less than five minutes into the test -- "so a half an hour later the answers to all the problems were available on Chegg."

"We went through an elaborate process to deal with this, first of all discovering who the students were who were cheating, but then secondly threatening to sue Chegg, because they stole our intellectual property by posting the exam," Birgeneau said. "Then Chegg agreed to cooperate with us, so we then sent them two days in advance of our next exam the exams themselves and then they blocked all attempts. Then it turned out one of our students told us, however, there's another website in India."

For the final exam, Birgeneau said he and his co-professor "put together an elaborate honor statement, and you were not allowed to take the exam without having signed the honor statement, which had a lot of things that you were committing yourself to. The students understood if they violated that they would probably get thrown out of the university, because it was such a strongly worded one. That was completely successful, actually."

Douglas Harrison, vice president and dean of the school of cybersecurity and information technology at the University of Maryland Global Campus, an online institution, said the spike in Chegg usership uncovered by Lancaster was concerning. But he said "one big unanswered question is how does that spike compare to the overall number of students whose learning moved online" after the pandemic started?

"If as the article argues, most of this spike in question submission at Chegg was cheating activity, it also tracks with what we know about the primary psychological drivers of cheating, and those are mainly stress, pressure and anxiety," Harrison said. "That period of time that the article’s covering tracks with the earliest stages of the mad dash to move to remote teaching, and it was immensely disorienting and destabilizing. It’s certainly no excuse for cheating, but it's important context."

He added that the context is important because "one of the trends of the last year’s move to remote teaching has been a coterminous condemnation of cheating online as a condemnation that online education is inherently inferior or more susceptible to compromise, and there’s evidence out there that’s not the case. I just think it's important that that spike not be automatically equated with an assumption of some kind of failure of online learning."


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