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Wells Fargo Mobile® App Questions

Only select devices are eligible to enable sign-on with facial recognition. If you have family members who look like you, we recommend using your username and password instead of facial recognition to sign on. Your mobile carrier’s message and data rates may apply.

Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Wells Fargo Mobile® app via fingerprint when fingerprint is enabled. Your mobile carrier’s messaging and data rates may apply.

Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business Online® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle® offers a protection program for authorized payments made with Zelle®. The Request feature within Zelle® is only available through Wells Fargo using a smartphone. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply.

Online Statements require Adobe® Acrobat® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans and student loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online® in Statements & Documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

Sours: https://www.wellsfargo.com/help/mobile-features/apps-faqs/

Screenshots

Description

Simplify your life and stay in control with the Wells Fargo Mobile® app. Manage your finances; make check deposits, add cards to digital wallet, transfer funds, and pay bills, all within the app.

Manage Your Accounts
• Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹
• Review activity and balances in your accounts
• View your credit card transactions and manage your rewards program
• Easily activate or turn cards on or off², add cards to digital wallets, view recurring payments, and manage account access with Control Tower®
• Set your language preference to English or Spanish³

Deposit Funds ⁴
• Deposit checks with ease using your iPhone® camera
• Instantly view the processing deposit in your account

Make Transfers and Payments
• Transfer funds between your Wells Fargo accounts and to other financial institutions
• Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁵
• Pay your bills with Wells Fargo’s Bill Pay service
• Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.6

Track Investments
• Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
• Get real-time quotes, charts, market data, and news

INVESTMENT AND INSURANCE PRODUCTS: NOT INSURED BY FDIC | NO BANK GUARANTEE | MAY LOSE VALUE.

Help Stay Secure
• Visit the Security Center to report fraud and learn how to help keep your accounts safe
• Configure and receive alerts
• Get notified of suspicious card activity with text or email alerts
• Get easy access to your FICO® Credit Score7

Contact Us
• Email [email protected]
• Locate one of our more than 13,000 ATMs to get cash or find one of our approximately 5,300 retail banking branches near you via GPS
• Set up an appointment to meet with a Banker
_____________________________________________________________________________________
1. Only certain devices are eligible to enable Touch ID or Face ID.
2. Turning your card off is not a replacement for reporting your card lost or stolen.
3. The Wells Fargo Mobile app may not be available in Spanish to all Wells Fargo customers. Not all products and services are available in Spanish.
4. Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5. Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only.
6. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531.
7. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SPIC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.

Version 3.302

Minor performance improvements and bug fixes.

Ratings and Reviews

4.8 out of 5

6.3M Ratings

Very Nice App, Minor Quirks

The Wells Fargo app is a very good one - you can nickname accounts (even ones from Greenhouse by Wells Fargo), send and request money via Zelle in-app, and add external accounts and initiate transfers from the app. The colors are nice and vibrant, and the iconic stage coach graphics are nice. There are some minor quirks, of course; certain options are given names instead of using the description (i.e. card lock/unlock is under “Control Tower”), so it can be a bit difficult to find certain options or features, at least when you haven’t used the app in a while. Some suggestions for the app - incorporating pictures of bank cards (debit and credit) within the app would be a neat visual; being able to rearrange your accounts within the app (like Chase and Capital One) would be awesome; and maybe some trivia in the app would be nice, including historical trivia about Wells Fargo bank, being one of the oldest banks around (US). When clicking/tapping on the last four digits of accounts numbers to see the whole thing, seeing the routing number would be awesome, so you know are what it is, and being able to copy it to the device’s “clipboard” would be awesome. And finally, being able to view product information would be really nice; ie. view information for checking/savings accounts, as well as credit cards & certificate accounts too. Hopefully some of these things could be implemented in the near future.

The Patti Effect

I’m very app challenged, especially with the Wells Fargo app on my phone on how to do a bill pay. Patty has helped me on several different things including the bill pay and she made it as easy as tying your shoes. She has been “our” favorite banker for a very long time and I made sure my son went to her, my Pops is the one who said to try Wells Fargo and so now allot of our family go to Wells Fargo. I will be totally and completely honest, there have been some cashiers or bank tellers that were not even close to being as helpful or as welcoming as Patty has always been but she is so good she makes up for there short comings!!!!! Thank you for allowing us to have her in the little town we are in. She has taken a personal touch to some of the terrible things that I have gone through and made them
A lot easier by giving advice or a easy tutorial in how to use the APP that I was glad I could even take pictures. I Sincerely from the bottom of my heart I thank her and Wells Fargo for helping my kinda of people!!! Andrew was another great guy! He helped my son when he was under age about how to go about this money that he was getting from an accident when he was 18. He definitely helped me as a single mom how to make sure he doesn’t blow it all and so forth. GREAT EMPLOYEES FOR BOTH!!! THANK YOU FOR BEING THAT TYPE OF BANK/ BUSINESS WHEN I NEEDED IT RHE MOST!

Need to improve on the mobile check deposit

It is convenient to use it. I can do mobile deposit for my paycheck. But draw back is it is very easy to deposit the check to the wrong account since I have one business account and one personal account. Today I log in to my accounts and click on the Business Account, then press the check deposit, After I finished the deposit the screen went back to personal account then I realized the check went to the wrong account. I went through the operation one more time, then noticed the after press the check deposit button, the screen has a place that I need to select which account the check goes to, otherwise it will go to the default account of personal account. Tomorrow I will need to go to ATM or bank to do the deposit, that defeats the purpose of mobile deposits.

The other drawback is the monthly limit for mobile check deposit too low. I have have paychecks once every two weeks, I have to deposit my second check to my other bank account due to the limit. The 3rd drawback is the account transactions. The withdraw and deposit amount not quite easily distinguishable. I wish the withdrawals can have negative sign at the front just like the deposit with positive sign.

The developer, Wells Fargo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Wells Fargo Bank

Size
91.5 MB

Category
Finance

Compatibility
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Languages

English, Spanish

Age Rating
4+

Copyright
© 2021 Wells Fargo Bank, N.A. All rights reserved.

Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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Sours: https://apps.apple.com/us/app/wells-fargo-mobile/id311548709
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Manage Accounts with Wells Fargo Online®

Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. For debit cards, turning off your card will not stop transactions using other cards linked to your deposit account. For credit cards, turning off your card will turn off all cards associated with your credit card account. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's messaging and data rates may apply.

Online Statements require Adobe® Acrobat® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans and student loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online® in Statements & Documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.

Quicken is offered by Quicken, Inc. Wells Fargo doesn't own or operate Quicken. Quicken is solely responsible for its content, product offerings, privacy, and security. Please refer to Quicken's terms of use and privacy policy, which are located on Quicken's website and are administered by Quicken.

QuickBooks and Quicken are trademarks of Intuit Inc. registered in the United States and other countries.

Wells Fargo Bank, N.A. Member FDIC.

Sours: https://www.wellsfargo.com/online-banking/manage-accounts/
✅ How To Use Wells Fargo Mobile Banking App Review 🔴

Wells Fargo Mobile® Deposit

1. Download the Wells Fargo Mobile app to your smartphone or tablet.

2. Sign on to your account.

3. Select Deposit in the bottom bar. Or, use the Deposit Checks shortcut.

1. Select an account from the Deposit to dropdown. If you have set up a default account, it will already be pre-selected.

2. If you want to create or change your default account, go to the Deposit to dropdown and select the account you want to make your default, then select Make this account my default.

1. Enter the check amount. Your account’s remaining daily and 30-day mobile deposit limit will also display on the screen.

2. Make sure the amount entered matches the amount on your check, and select Continue.

1. Sign the back of your check and write “For Mobile Deposit at Wells Fargo Bank Only” below your signature (or if available, check the box that reads: “Check here if mobile deposit”).

2. Take a photo of the front and back of your endorsed check. You can use the camera button to take the photo. For best results, use these photo tips:

   • Place check on a dark-colored, plain surface that’s well lit.

   • Position camera directly over the check (not angled).

   • Fit all 4 corners inside the guides on your mobile device’s screen.

1. Make sure your deposit information is correct, then select Deposit.

2. You’ll get an on-screen confirmation and an email letting you know we’ve received your deposit.

3. After your deposit, write “mobile deposit” and the date on the front of the check. You should keep the check secure for 5 days before tearing it up.

Sours: https://www.wellsfargo.com/mobile/apps/mobile-deposit/

App wells fargo

Mobile Banking

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business Online® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle® offers a protection program for authorized payments made with Zelle®. The Request feature within Zelle® is only available through Wells Fargo using a smartphone. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

With Zero Liability protection, you won't be held responsible for any promptly reported unauthorized card transactions. For more information about liability for unauthorized transactions, review either your applicable Consumer Credit Card Customer Agreement and Disclosure Statement or your applicable Wells Fargo account agreement, debit and ATM card terms and conditions or Wells FargoEasy Pay® Card Terms and Conditions.

Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards and Wells Fargo EasyPay® Cards in Wells Fargo-supported digital wallets. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply. Some ATMs within secure locations may require a physical card for entry.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

Wells Fargo Bank, N.A. Member FDIC.

Sours: https://www.wellsfargo.com/online-banking/tour/mobile-banking/
The Wells Fargo Scandal - A Simple Overview

Wells Fargo App for Apple and Android Devices

By texting IPH or AND to 93557, you agree to receive a one-time text message from Wells Fargo with a link to download the Wells Fargo Mobile® app. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Please refer to the Supported Browsers and Operating Systems page for mobile OS details.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Wells Fargo Mobile® app via fingerprint when fingerprint is enabled. Your mobile carrier’s messaging and data rates may apply.

Only select devices are eligible to enable sign-on with facial recognition. If you have family members who look like you, we recommend using your username and password instead of facial recognition to sign on. Your mobile carrier’s message and data rates may apply.

Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. For debit cards, turning off your card will not stop transactions using other cards linked to your deposit account. For credit cards, turning off your card will turn off all cards associated with your credit card account. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's messaging and data rates may apply.

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

Sours: https://www.wellsfargo.com/mobile/apps/

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Mobile Features with Wells Fargo Online®

Mobile deposit is only available through the Wells Fargo Mobile® app. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement for other terms, conditions, and limitations.

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business Online® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle® offers a protection program for authorized payments made with Zelle®. The Request feature within Zelle® is only available through Wells Fargo using a smartphone. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply.

Not all smartphones are enabled with a digital wallet. Your mobile carrier’s message and data rates may apply.

Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards and Wells Fargo EasyPay® Cards in Wells Fargo-supported digital wallets. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply. Some ATMs within secure locations may require a physical card for entry.

Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. For debit cards, turning off your card will not stop transactions using other cards linked to your deposit account. For credit cards, turning off your card will turn off all cards associated with your credit card account. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's messaging and data rates may apply.

Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Wells Fargo Mobile® app via fingerprint when fingerprint is enabled. Your mobile carrier’s messaging and data rates may apply.

Only select devices are eligible to enable sign-on with facial recognition. If you have family members who look like you, we recommend using your username and password instead of facial recognition to sign on. Your mobile carrier’s message and data rates may apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Wells Fargo Bank, N.A. Member FDIC.

Sours: https://www.wellsfargo.com/mobile/


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