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Note: These FAQs were created in 2014 to address some changes Dyn made in using a D-Link device with Dyn’s Remote Access (DynDNS) Service.

Recently, Dyn has made some changes to the way we verify D-Link devices utilizing our Remote Access (DynDNS) Service.

Q: Why are you making this change?

We are upgrading the D-Link DDNS platform and need to verify all active users of the service.

Q: When are you making this change?

This change will begin Monday, July 14, 2014. As a user of a hostname supplied by Dyn (aka DynDNS) with a D-Link product, you will be required to confirm your account within 90 days of this date.

Q: How have I been notified about these changes?

If you are a D-Link user using a Dyn-supplied hostname, you will have received an email detailing the process on or around the date of Monday, July 14, 2014. If you did not receive an email from us, and feel that you should have, please contact [email protected] Please allow 1-2 days for email notification. Also, please contact D-Link support instead for any hardware/support related inquiries.

Q: How can I continue using my D-Link DDNS hostname(s)?

In order to continue using your D-Link DDNS hostname, you must complete the following verification process:

  1. Go here to re-register your D-Link product. You’ll need to have your product’s serial number and MAC address in order to complete this process. You will need to click on the “Confirm Account” button to re-register. During the process, we will be verifying if you are a D-Link product owner. Only one account can register per device.
  2. Following confirmation of this process, you can continue using your D-Link registered product without interruption. D-Link’s arrangement with Dyn provides you with a hostname and free dynamic DNS for the period specified for the product (generally up to six months). Where certain products include longer periods for the free service, your service will remain free for the extended period specified. You will receive a notice by email prior to the renewal date, if applicable.
  3. If you are unable to confirm your registration and believe this to be in error, you will need to contact D-Link support. Note: this manual verification process may take up to 7 business days to complete.
  4. For non-DDNS enabled D-Link product owners or owners of non-D-Link products, please visit the Dyn website for other offerings from Dyn. The D-Link DDNS service is only for owners of D-Link products with DDNS functionality enabled.

Q: How can I find my device’s serial number?

The Serial Number is located on the product information sticker on the bottom of the box and on the bottom of the product. It is marked with S/N. You can view a diagram of the serial number location here.

Q: I received an error while registering my D-Link device. What should I do?

If you are experiencing any of the following issues, please see the following explanations

  • “Invalid serial number”: This error message indicates that the serial number you have entered is one that we do not recognize as one in our records. We recommend you check the serial number once more to ensure it was entered correctly. However, if you feel that you have entered the serial number correctly from an approved D-Link device, please contact D-Link support. Please note that you may be required to provide proof of purchase and/or a picture of the device’s label. Once verified, we will provide you with the process to activate your account.
    Note: This manual verification process may take up to 7 business days to complete.
  • “Serial number already taken”: This error message indicates that the serial number you have entered has already been registered on the D-Link portal. There may be a variety of reasons why this may have happened (duplicate accounts, fraud, etc.), so if you feel you are receiving this error falsely, please contact D-Link support. Please note that you may be required to provide proof of purchase and/or a picture of the device’s label. Once verified, we will provide you with the process to activate your account.
    Note: This manual verification process may take up to 7 business days to complete.
  • “Unkown Serial Number or MAC Address”: Serial number is not in database or MAC address was entered wrong.

Serial numbers and activation codes are confidential information Keep your serial numbers and MAC address confidential to prevent others from stealing your license rights from you. Your serial number is your license to use the service. You will be inconvenienced to re-verify your ownership if your number is used by someone else. Keep it confidential!

Q: Am I guaranteed free dynamic DNS for life after I register my D-Link product?

Not necessarily. Registering your D-Link product will allow you to continue using dynamic DNS with your D-Link registered product without interruption for the period specified for the product, which is generally up to six months. However, certain products may allow for longer periods of service.

You will receive an email prior to the end of your free dynamic DNS service.

Q: How long do I have before I need to re-register my D-Link device?

In the interest of providing our D-Link users with ample time to complete the necessary steps (it’s quite easy!), we will be giving all users 90 days (starting Monday, July 14, 2014 until Tuesday, October 14, 2014) to re-register their D-Link devices. However, while we allow up to 90 days for you to re-register your device, we recommend completing the process ASAP to allow for any issues and to avoid any lapse in service.

Q: What happens if I don’t re-register my D-Link device before the deadline?

After October 14, 2014, any D-Link accounts using a hostname supplied by Dyn that have not re-registered their device will have their dynamic DNS service disabled. This means that any dynamic DNS hostnames that were associated with your D-Link account service will be removed.

Q: What if I do not have a valid D-Link device to re-register? Or if I am not a D-Link customer?

We’re sorry to hear, but this free hostname service is for users of valid D-Link products only. If you do not verify/register a valid D-Link product within the 90 day window provided, your account and associated hostname(s) will expire.

With Dyn Remote Access, users have the ability to create up to 30 dynamic DNS hostnames in total. They will also gain access to more than 260 unique hostnames to choose from, access to customer support, and future performance upgrades as we invest in our platforms.

Please note: You will not be able to keep/migrate your current D-Link specific hostname (ex: sample-host.dlinkddns.com) to your Remote Access account.

If you have further questions or concerns, please join the discussion in our Dyn Community or email [email protected]
Please allow 48-72 hours for a response.

Return to Billing & FAQs

Sours: https://help.dyn.com/d-link-device-verification-faqs/

8. If the disconnected network hardware window displays, select Ignore disconnected network hardware and click Next. [Show Me]

9. Select Other as the Internet connection method and click Next

10. Select This computer connects directly to the Internet. I do not have a network yet as the specific Internet connection method and click Next.

11. Enter a description in the Computer description field for the computer you are connecting to the gateway. It should be a description that differentiates it from the other computers that will be on the network (For example, office desktop). 

12. Enter a name for this computer in the Computer name field. The name cannot contain any spaces or special characters. 

Note: The name cannot contain spaces or special characters.

13. Enter a name for your network workgroup in the Workgroup name field and click Next. All computers connected to your network must be assigned to the same workgroup.

Note : The workgroup name cannot contain any spaces or special characters.

14. Verify the network settings you have entered and click Next.

15. Select Create a Network Setup Disk and click Next. [Show Me]

16. Select the drive where you want to save the information from the options displayed and click Next. [Show Me]

17.  Follow the directions for the type of drive you selected and click Next.

18. Review the instructions for using the setup disk.

Sours: https://www.verizon.com/business/support/fios-internet/dlink-di624-setup
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Managed DNS Services

No-IP LogoNo-IP Logo
No-IP LogoNo-IP Logo

D-Link and No-IP have partnered to provide D-Link customers a Free Dynamic DNS hostname to easily remote access your network.

  • Enter Your Access Code
  • No Payment Required
  • No Hostname Confirmation Required


On July 2, 2020 Oracle Dyn and D-Link terminated their relationship affecting hostnames on the dlinkddns.com domain. We know remote access is important to you. Let’s get you started with No-IP.

How to Setup D-Link DDNS Powered By No-IP on Your D-Link Router

Create Your No-IP Account

Enter your email, password, access code, and recreate your hostname on dlinkddns.com.

Confirm Your Account

Confirm your account by clicking on the link in the confirmation email.

Enabled Dynamic DNS

Go to Features, then Dynamic DNS. Enable Dynamic DNS to select No-IP and enter in the Hostname, Username (Email) and Password you created above.

These routers are currently supported:
• DVA-5592
• DVA-5593Z

Don't See Your D-link Device Above?

You Can Still Use No-IP as Your DDNS Solution!

Download No-IP’s Free Dynamic Update Client (DUC) that you can easily install on your Windows, Mac, or Linux machine. This small piece of software will run on your computer at the network you would like to access remotely and will keep your hostname active with the correct IP address.

Never Heard of No-IP? We Are Happy You Found Us.

Now, Let Us Introduce Ourselves.

No-IP was started in 1999, 30+ million users later this amazing journey is still thriving and growing at a pace we never could have anticipated. From our beginnings as one of the first Dynamic DNS companies to becoming one of the world's last Free Dynamic DNS providers, we’ve always stayed true to the values that helped us grow from the beginning. In addition to our robust Dynamic DNS network, No-IP also features an Anycast Network with over 100 points of presence located across the globe to ensure that your Managed DNS service never encounters any downtime. Guaranteed.

Just enter the email address that you created your no-ip.com account with and an email will be sent to that address containing a link to reset your password.

Note: Changing your No-IP account password will effect any running update clients except for the new 3.x version of the Windows client.

Sours: https://www.noip.com/dlink

How do I register for a mydlink account?

To register for a mydlink account and use mydlink cloud services, you will need to have a mydlink-enabled product. You can learn more about supported products here.


Please follow the below steps in order to register your mydlink-enabled product and sign up for a mydlink account.


For Cloud Camera, ShareCenter, or NVR owners:

Step 1: Go to the mydlink support page and download the setup wizard specific to your model and operating system. If the setup wizard is a zip file, you will need to unzip it before running it.

Step 2: Launch the setup wizard and follow the instructions to set up the device.

Step 3: Near the end of the setup wizard, you will be able to sign up for a mydlink account.


For Cloud Router owners:

Open a web browser and go to http://dlinkrouter.local. or http://dlinkrouter to access the router's web interface. Run the setup wizard for your router, and at the end, you will be prompted to sign up for a mydlink account. You can also go to SETUP > mydlink Settings to register your product and sign up for a mydlink account.

Sours: https://eu.dlink.com/uk/en/support/faq/cameras-and-surveillance/mydlink/how-do-i-register-for-a-mydlink-account

Sign up dlink


Important Notes
• Older D-Link cameras (DCS-xxxL and DCS-xxxxL) can still be used with the new mydlink app, but advanced functionality such as Cloud Recording and Automation will not be supported.
• The new mydlink app does not support mydlink™ Home devices (DCS-935LH, DCS-8200LH, DSP-W110, DSP-W215, DCH-S150, DCH-S160, DCH-S220, DCH-G020, DCH-Z110, DCH-Z120).
• The new mydlink app does not support setup and control of D-Link Wi-Fi router devices. To install and control these devices, follow the accompanying instructions on the router packaging and manual

With the new mydlink app, smart home control is now Smarter, Simpler, and More Compatible. You can view your home monitoring cameras in real-time, be alerted and record video when motion or sound is detected, turn appliances on/off, as well as set schedules and automations to make your life easier. All from the convenience of your smartphone or tablet.

Your Home, Only Smarter

• See and do more right from your lock screen
• Get clear snapshots, open live-views, and call designated contacts** in one tap

• Save motion and sound-triggered video footage to the cloud, and watch it anywhere, anytime
• Filter recordings by Event Type, Date, Device, and Location

• Use voice commands to bring up live-views from a camera on your Chromecast and Echo Show, or turn your lights, fans, and other appliances on or off

• Wake up to freshly-brewed coffee every morning
• Walk into your brightly-lit home every evening after work
Cloud Recording Paid Plans(Price for reference only, local currencies applies)

Event recording, 7 days and up to 3 cameras.
USD $2.49 Monthly, USD $24.99 Yearly

Event recording, 14 days and up to 5 cameras
USD $4.99 Monthly, USD $49.99 Yearly

Event recording, 30 days and up to 10 cameras
USD $9.99 Monthly, USD $99.99 Yearly

Sours: https://play.google.com/
How to set up D-Link DIR-636L

To get started with mydlink cloud services, you need to have a mydlink-enabled product.
Learn more about supported products here.

Please follow the below steps in order to register your mydlink-enabled product and get access to both mydlink.com and our mobile apps.

For mydlink-enabled camera, NAS or NVR owners:

    1) Go to the mydlink support page and download the setup wizard specific to your model and operating system.

    2) Launch the setup wizard and follow the instructions to set up the device.

    3) Sign up for a D-Link account

For Cloud Router owners:

    Open a web browser and enter the IP address "" to access your device's web interface. Follow the instructions to set up the router and at the end you will be prompted to sign up for a D-Link account. Or, you can click on "mydlink Settings" under the "Setup" page.

Sours: https://www.mydlink.com/content/notreg

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