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REVIEW: Virgin Hotels Las Vegas

Travel on Point(s) has partnered with CardRatings for our coverage of credit card products. Travel on Point(s) and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.


The Las Vegas schedule has been filled with many anticipated openings. First off was Circa Las Vegas downtown at Fremont street. I was lucky enough to be one of the first into the casino that night. The next openings involve a heavy Hilton presence. Resorts World, set to open later in 2021, will include three different Hilton brands in one:  Conrad, Hilton, and LXR. But first up is Virgin Hotels Las Vegas, which has a partnership with Hilton as part of The Curio Collection. I was fortunate enough to be there for opening night to see what all the excitement was about. It did not go as planned or what I envisioned, to say the least.

Update: I sat down with the Miles to Memoriesguys to discuss much of this review. You can find it on their YouTube channel.


I made a reservation for January when the hotel was scheduled to open the first time. For that booking, I used Hilton points. That target date got pushed back, as I think spring was a better opportunity for the hotel. This new booking started off with a dud as it could now only be booked via Virgin Hotels. On top of that, they were requiring a three-day minimum at $190 per night plus taxes and fees.


No point options were available. I began checking the website everyday and eventually stumbled upon this special offer for diamond members. No point options were available but for a grand opening I was willing to splurge a bit.



The cost was still the $190 a night plus taxes, but did not include the three night minimum. I booked via the Hilton site. I did make one mistake in that Hilton took a deposit, which went on my Hilton Aspire card. While I did earn 3x points per dollar, I would have preferred to put it on my Amex Green card or Chase Sapphire Preferred card as I prefer earning Membership Rewards or Ultimate Rewards over Hilton points. Virgin Hotels Las Vegas is not charging a resort fee. That is probably a great idea based on my experience.


I was not sure about rooms and did not try and research what the locations would be. I went with the one available at $190, which was a King Chamber Opal Tower.



I was following Virgin Hotels on Twitterand saw they mentioned a 6pm opening. Having not received any emails about my reservation outside of the confirmation. I reached out to Virgin Hotels on Twitter to ask about check in times for hotel guests.


Check In

I arrived at 12 PM to the hotel. There are actually two check in areas as I later discovered. There is one where I arrived at the parking garage. They were directing all arriving traffic to this location so it was the only location I could arrive at. I later discovered there is one at the main entrance as well. You can view my first steps in here. This entrance includes a long walkway, past a VIP area, and into large lobby and sitting area.

Now, this is where the issues began. My room was not ready. Normally, I would not expect to be checked in early for a normal hotel stay. However, this was day one and nobody would have stayed in my room before. Also, they did tell me to show up at 12 PM. At this point, as much as I wanted to see the room, I was fine with waiting a little bit and seeing the property. I was told I would receive some kind of upgrade and was also thanked for being a Hilton Diamond member.

The Wait

The wait for a room lasted hours. I made several trips to the front desk. They actually told me at one point they would put in a priority with housekeeping. I asked priority for what? It was day one! There is no room to clean. She just repeated they would put in priority request with a confused look on her face. That was at 2 PM. I saw some others waiting as well and becoming as frustrated as I was. But, I also saw many people that appeared to be VIPs or influencers or maybe with the welcoming crews that were being given keys and off to their rooms in seconds.

I only received my room at 4 PM, after multiple trips to the front desk. When receiving my room keys, I was informed I was in a Canyon Chamber Deluxe king room. I honestly did not care at this point after waiting four hours for a room at a brand new hotel on day one.


The Room

After the long wait, my excitement had faded. Additionally, seeing the property and the unfinished condition it was in had soured me even more (more on that later). Still, getting in to a room after the long wait was a relief. You can view my video room tour here, and I posted plenty of pictures on our Instagram and Twitter accounts. The hallways were very bright in what I can only describe as bright Southwestern orange and reds. The door numbers had a cool three dimensional look to them as well.



When I entered my room my first thought was it's really bright. I also thought of an IKEA store.  The lights had no dimming feature on them. All on or all off. The room was very large and spacious. Normally, I would not be so critical of a room, but lets face it, it's new and it's Virgin Hotels. I was expecting more than this no matter what size the room was. The space also looks like a nightmare for housekeeping and maintenance with all the white walls and curtains. I always appreciate a large TV, though, and the living space and bedroom had those.


Mini Bar Area

The mini bar and kitchen storage area was very bare and walls were empty with no artwork. It was as if they were supposed to still be finishing the rooms today and gave up. The mini bar itself had no pricing or any list of items. The guys at Miles to Memorieshad discussed on their YouTube channel mini bar prices perhaps being customer friendly. I had no way of knowing whether this was the case without a price list.

The little wipes looked tacky to me. A coffee maker and utensils of some kind would have been a nice touch here. Why there are all the shelves and space available in this area is beyond me.



The Bedroom

The bedroom was the one area I did like. It felt more like it had some pop with the artwork. It still did not feel like something Virgin would do but I did like it. Having two closet areas was nice.


The Bathroom

I really liked the spacious bathroom. It had a large jetted tub and huge walk in shower. As a tall person, I appreciate large showers and bath tubs. I think the only thing missing in this bathroom was a double sink. It looked as if there was enough space for it, though.

The room does provide some great views of the Las Vegas Strip, which I was lucky enough to have. The eye sore, however, is the unfinished property and their concert area or whatever they are going to call that. The VIP party they were having that night even looked dull for a Virgin-type event.

Overall, the room was huge, so I can't complain there. As I mentioned, there were some odd things like the lighting and bareness of the living area. The living room and bedroom have large doors that cannot open all the way because of child safety mechanisms attached. I would have loved to open the doors and enjoy the cool Vegas breeze and outdoor music. The large rooms would be a perk for having a group gathering and I see that as a huge positive depending on the price point and use of Hilton status.

Rest of Property

One of the frustrations along with waiting for four hours for my room was that there was literally nothing to do while waiting, as the property is far from finished. The casino was not opening until 6 PM and I struggled to actually find any dining options open. The pool areas was basically non-existent and still under construction.



I tried to walk around and get plenty of pictures but was eventually told to leave by security when I got over near the VIP party set-up area. They had no idea if any of the outdoor dining would be open. Somehow I was able to freely roam through all the other construction areas. I also posted videos over on our Twitter page.




I was able to sit down and relax at the only dining option open, which was Casa Calavera, a Mexican restaurant and bar. Their website describes it as traditional Mexican cuisine complemented by a twist of energetic social ambiance. Guests can anticipate a relaxed open-air, feet-in-the-sand experience from a dining perspective paired with a stylish, pre-party nightlife atmosphere.

It provided a really cool atmosphere, which featured hand blown glasses with skulls. The bar had usb ports and the service was friendly.

This dining option is run by the Hakkasan group in Vegas. This is a bit unique as the rest of dining options appear to be ran by Virgin to compliment the casino being run by Mohegan Sun. So definitely an odd combo in my mind with three different entities, and at least one employee thought so too. As that employee said, “I may get three paychecks form three different places.” I was told by another employee they were called in early that morning when the management found out hotel was letting guests in at 12 PM. Just another lack of communication perhaps.

I also had the chance to try the Pizza Forte later in the evening. It was good, reasonably priced, and had fast, friendly service.

I was told the only other thing I would have access to without reservations was the Kitchen Commons Club. I attempted to check for dining reservations for other options a week out with no luck. It seemed like the VIPs may have had them all booked.

You can check on all the dining options for Virgin Hotels here.



I walked around a bit during the day and it definitely  felt bright and spacious. Plenty of construction going on right up until the opening.

One confusing part was the signs directing you to areas of the hotel. They were very dark and not well-lit at all. Those became hard to see. Safety precautions were in place with plexiglass between the slot machines. However, once the opening night crowds flooded in, it was way too crowded for my liking. I really wanted to venture in more closely to the Casino after opening but it was just too crowded for me. I did see some performers throughout the casino during the evening though, which was a nice touch.

The Sportsbook was very small in my opinion, but not a focus of this property judging by its size.


Bar Scene

I stopped into one of the bars and found it to be welcoming and cozy, with the perfect place to relax for an evening beer or cocktail. Opening night led to crowds that were probably too big for safety, but they did have tables spaced out. Service seemed lacking with perhaps not enough staff out in the lounge areas. It took me almost 30 minutes to order a drink. There is an area directly next to this called Shag Room, which had large velvet couches and a really cool looking vibe as well, especially for groups.


Overall, he hotel appeared to have enough bar and dining options if everything is open. I do not expect crowds to be like they were for me on opening night. Although, I have heard of a special opening again in May when the pools are actually finished and Richard Branson himself visits.


Final Thoughts

Overall, I was disappointed in not only Virgin Hotels, but their handling of opening day. A four-hour wait on day one when there is no room to clean is unacceptable. The hotel was basically a large scale construction site where you could almost roam freely while crews were busy filming and socializing with their influencers and VIPs. There were scarce dining options for arriving guests and no communication on why rooms were not available. I had no idea the pools weren't ready nor that the property was unfinished.

The outdoor space was a mess, but the gym was completely finished as was the Juice Bar next to it. I did receive reports from someone that they tried to order a juice and the employee claimed they had not received any training.

I was underwhelmed by what Virgin did with the décor and rooms. If you want to overpay for a new off-strip location where you might be able to get a large room, then this is the place. However, at this time, I see nothing that would make me want to come here, even more so while there is no pool.

Am I being too critical about what I experienced? Come over to our Facebook group and let us know your thoughts.



Travel on Point(s) has partnered with CardRatings for our coverage of credit card products. Travel on Point(s) and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

A Blunt Review: Virgin Hotel Chicago

Well, you know I'm not going to BS you. None of the Virgin people know who I am and in no way asked me to do this. I'm writing this Virgin Hotel Chicago review because I honestly HATE hotel rooms. I find them so disgusting in almost every way. There's only a handful of places I've stayed that I've actually felt comfortable in.


Not only are they disgusting and usually BARELY clean, but everything is inconvenient. There's never proper counter space. No mirror to do makeup that isn't under those stupid bathroom fluorescents. No coat hooks. I mean just basic things.

Things that if I were investing millions of dollars into designing a hotel, I would make sure were included. Ya feel me?

So we're going to take a peek at the Virgin Hotel Chicago for a moment. It's located right in the loop —literally, you see the L when you stand out front. It might make you want to rewatch While You Were Sleeping, but then again, everything makes me want to rewatch it.

Also, they have pet friendly rooms available, and they're also free to hang out in the common areas.


I stayed in a standard room. Loved the simple feel, hardwood floors (I'm one of those people that doesn't let my feet touch hotel carpet), and super crisp white bedding. It all appeared very tidy and clean.


Details I immediately took note of:

1.Earplugs. Cus, train. Also, a sense of humor, so I'm instantly at home.


2. Vegan, paraben, and cruelty free hygiene products. Can I get a freaking witness? 


3. OH, a basket specifically for my dirty towels so I don't have to keep dodging them on the floor like I'm some kind of slob that doesn't clean up after herself? Sign me up.


4. There is a separate toilet + shower + vanity area, which really helps when you're cramped for time. This way you can all be in various stages of getting ready without monopolizing the whole bathroom. 


5. They have a yoga mat for you in these closets and lights come on automatically when you walk by, which is especially nice in the middle of the night if you need to use the bathroom. ALSO DIMMERS on the vanity lights.

If there's one way to make me cuss, it's super bright lights.

photo credit: virgin hotels

6. They have those clocks that shine the time on the ceiling so you can just open your eyes in the morning and know what time it is.


7. Obviously the mini fridge is cute, but I was more impressed with the snacks. Lots of gluten free + non GMO options for chips, snack bars, and alcohols.


Now let's discuss the rest of the hotel. You've got Cerise— the rooftop bar, Miss Ricky's diner, Commons global inspired restaurant and bar, a gym, and a coffee shop called Two Zero Three. I mean, what else could you want? If you can think of something then you're for sure too high maintenance to be hanging around this blog.

photo credit next 3: virgin hotels

And lastly, but certainly not least, I got to give a shout out to the staff. So friendly and helpful. I think it's because they are allowed to have pink hair and wear lots of flare. I could be wrong. But it seems like they enjoy their jobs.

Finally, the price point is not exactly low, but you get what you pay for, am I right? All in all, I give it a blunt rating of awesomesauce and would highly recommend to my virtual and real friends.


Wondering who's the blunt + wordy genius behind these posts? Follow this little rabbit trail to read more About Me! The use of the term genius is open to interpretation.

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How did it strike you on arrival?
The whole place is an invitation to misbehave. Lots of cheeky accents, starting with the cherry red color scheme, in a rather stately old bank building makes for fun friction. Plus, the centerpiece of the hotel is a giant bar that hogs the lobby and lets you know where the fun starts. What’s the crowd like?
They're worldly fun-seekers. The good stuff: Tell us about the rooms.
You don't have to upgrade to get a great room here. Even the entry-level "chambers" open onto an enlarged foyer flanked by the bathroom on one side, and vanity and armoire on the other. Sliding doors lead to the innermost room, the bedroom, adding feng-shui-inspired tranquility. We’re craving some deep, restorative sleep. They got us?
Downy bed with cream leather headboard and footboard that seems to hug the mattress, and makes it ideal to work from. How about the little things, like mini bar, or shower goodies. Any of that worth a mention?
So many small and charming surprises: a wool-upholstered wall with pockets for things like the TV remote, the cherry-red Smeg fridge, Stelle Bluetooth speaker, yoga mat, and mini-bar selections that, thankfully, don't come with exorbitant price tags. My room, and other pet-friendly rooms, had a porcelain dog stationed in the hallway at the front door. Please tell us the bathroom won’t let us down.
The bathroom is part of an entire dressing chamber. The white-tiled walk-in shower has a few red tiles for accents. The wash basin is separate from a makeup vanity on the opposite side of the room, with an oversized illuminated makeup mirror mounted on the wall. Maybe the most important topic of all: Wi-Fi. What’s the word?
Strong Wi-Fi is included in the rate. Room service: How does it work here?
Room service couldn't be easier: you download the hotel app and order there. Plus, no delivery fees. Staff: If you could award one a trophy, who gets it, and why?
Lucy, the hotel's app, handles all kinds of issues, from temperature control to room service orders. Anything else we missed that we should have asked about?
Loads of dining and drinking options here, from the centerpiece Commons Club, to the ground-level diner Miss Ricky's, and rooftop bar and lounge Cerise, which has great views of the city on the seasonal patio. The fun library—actually called the Funny Library—next to the second floor Commons Club bar was curated by the improv group Second City and has some amusing selections. Anything you'd change?
There's a reason housekeeping leaves earplugs on your pillow: the L train makes a screeching turn just outside of the hotel. Bottom line: Why are we booking here?
Great location, and a feeling of clubby inclusion in a hipster hotel with a rich sense of humor.

All listings featured on Condé Nast Traveler are independently selected by our editors. If you book something through our links, we may earn an affiliate commission.

Inside VIRGIN Las Vegas Hotel - Ruby Corner Suite Review, pools \u0026 tour 2021 (Virgin vs Hard Rock)

__Why did this hotel catch your attention? __ A long-anticipated new building on Music Row, the Virgin Hotels Nashville is sleek and modern, with lots of glass, open vantage points and a big-city vibe. Every Virgin hotel has a signature red staircase, and Nashville’s is surrounded by windows, looking out at Music Row and contributing to a vibe-y scene-y experience, even if you are just walking through the lobby and not heading to one of the bars, restaurants, lounges, or rooftop pool. What's the backstory? Sir Richard Branson, owner of the Virgin Group, paid $11 million for the spot alone for his new hotel, which took more than four years to build and open. Virgin worked with a number of design firms including Hastings Architecture, a Nashville architecture firm. Virgin milks its celebrity connections, such as serving actor Hugh Jackman’s Laughing Man brand of coffee. Tell us all about the accommodations. Any tips on what to book? Virgin calls its rooms “chambers.” There are 262 in the hotel, each with blonde wood accents, velvet furniture and sliding doors that create separate dressing rooms and vanities for getting ready for a night out in Nashville. The modern building is all about the glass windows, which gives the guest rooms great views of the city, Music Row, and the Vanderbilt University campus. Is there a charge for Wi-Fi? No charge and it is fast; they want you to be able to post photos and videos of your stay, so bandwidth is wide open. Drinking and dining—what are we looking at?Houston chef Ryan Lachaine came to town to open Commons Club, the collection of three restaurants in the hotel. (Lachaine is best known for Riel.) The Shag Room has a clubby feel. The Kitchen is to the hotel lobby and the outdoor patio space. The Bar has a food menu, too. Lachaine brings his expertise with Gulf Coast ingredients to Music City. And the service? Anything you want, the concierge will figure out how to make happen if you are a guest of the Virgin. Need to book a session in a nearby Music Row recording studio? No problem. Restaurant reservations? You got it. The hotel is brand new, new construction, so everything seems to work right now. What type of travelers will you find here? International travelers and music industry vets who like Instagram. These are people who want things to look good and want others to be impressed by their choices, but it isn’t all about the flash. They also want quality, comfort, and convenience. What about the neighborhood? Does the hotel fit in, make itself part of the scene? Music Row is the neighborhood where Nashville gets work done, where the record companies are located. It isn’t flashy. It isn’t touristy. It's the center of the economic engine. So, to have a new, high-end hotel towering above the traffic circle is a big deal. You can’t miss it. It is different than the rest of Music Row. Easily walkable to many restaurants and bars in Midtown, and it's easy to get right downtown via Broadway. Is there anything you'd change? Better parking. Any other hotel features worth noting? Lots of hotels have digital keys, but Virgin’s Lucy app not only lets you open your door, but also turn off lights, turn on the TV, control the A/C and order room service from the app. This is great for those times when you just don’t want to get out of bed. Bottom line: Why are we choosing Virgin Nashville? Folks who like to feel like they are in the center of the action will find this to be a great option. It is centrally located, has all the necessary amenities.

All listings featured on Condé Nast Traveler are independently selected by our editors. If you book something through our links, we may earn an affiliate commission.


Hotels reviews virgin

Fodor's Expert Review Virgin Hotels Chicago

In 2015, the world's first Virgin Hotel--in the brand's signature red-and-white colors--debuted, offering loads of techie amenities, including a custom app called \"Lucy\". Rooms (called \"chambers\" here) have a dressing area and a sleeping space separated by a sliding door. The spa is splendid and the in-house noshing and imbibing (a cocktail bar, diner and burlesque show) on-trend. Achieving LEED Gold Certification speaks to the property's eco-friendly mindset.

YOU SHOULD KNOW While the hotel does not advertise itself as adults-only, target clientele are definitely adults. Families with young children might feel out of place as crying, screaming or running could get the evil eye from fellow guests.

Grand Chamber double room

Photo: Grand Chamber double room


The spacious "chambers" are divided into two rooms via a sliding door, perfect for two people traveling together. A ceramic white dog outside of each room reminds that these are pet-friendly digs. Crisp white linens don custom-designed beds while little luxuries like a sliding shoe rack and makeup vanity feel like home.

Don't be shy about opening the room's cute red Smeg mini fridge--mini-bar prices are what you'd pay at a convenience store down the street.

Grand Chamber double room

Photo: Grand Chamber double room


Striking in design, the walk-in shower features white subway tiles with red tiles here and there, plus a rainforest shower head. Baths are stocked with Red Flower toiletries in a custom scent imagined by Branson himself.

1920s oak Cigar Bar that serves as the hotel's front desk

Photo: 1920s oak Cigar Bar that serves as the hotel's front desk


Reminiscent of a '70s rec room, the second-floor Commons Club serves as an extension of the street-level check-in desk and features the Shag Room with a sectional sofa and the Library Room, stocked with eclectic furnishings and hardback books.

Not a fan of stuffy tea parties? Check out the Upside Tea Part on Saturdays from 1 p.m. to 4 p.m.

1920s oak Cigar Bar that serves as the hotel's front desk

Photo: 1920s oak Cigar Bar that serves as the hotel's front desk


To the right of the check-in desk is this sunken-level spa, with salon services and massages, plus a hammam.

YOU SHOULD KNOW Looking for a full-on pampering session and day at the spa? This one offers limited services and you'd be better off at another downtown hotel.

Rooftop gym and fitness center open 24 hours

Photo: Rooftop gym and fitness center open 24 hours


Perched on the hotel's rooftop level, on the 25th floor, the gym's treadmills and other machines are available to guests 24 hours a day.

Rooftop gym and fitness center open 24 hours

Photo: Rooftop gym and fitness center open 24 hours

Miss Ricky's, the hotel's all-american diner

Photo: Miss Ricky's, the hotel's all-american diner


Miss Ricky's is a nod to Chicago's nostalgic dining scene with comfort-food breakfast and lunch dishes served all day long, like chicken and waffles. Shareable plates are the bulk of the dinner menu at Commons Club, with top-notch items such as Wagyu beef and quail.

Looking for just coffee and pastries to jumpstart your day? Connected to the hotel is Two Zero Three coffee shop, transforming into a wine-and-cheese spot at night.

Miss Ricky's, the hotel's all-american diner

Photo: Miss Ricky's, the hotel's all-american diner

Main bar area in Cerise

Photo: Main bar area in Cerise


Proof this is a hotel for imbibers: there are three places to get a drink under one roof. Quirky-named innovative cocktails are at Commons Club Drinks and a nice selection of wines by the glass, cocktails and craft beer are at Upstairs (live entertainment venue featuring DJs and burlesque shows) and Cerise (rooftop bar open during the summer only).

Hosted happy hour at Commons Club from 6 p.m. to 7 p.m. means all drinks are on the house--but get there right at 6 or be prepared to elbow your way through.

Main bar area in Cerise

Photo: Main bar area in Cerise

Inside VIRGIN Las Vegas Hotel - Ruby Corner Suite Review, pools \u0026 tour 2021 (Virgin vs Hard Rock)

Standing in front of her, they jerked off their huge cocks. The cutter, if he jumped down at this time, would be behind the backs of both. But for some reason he did not do it. Kelly was at first perplexed. Will there be a better opportunity.

Now discussing:

Well, where are you. - an evil mother is fear and horror. - Well, Mom, I was shopping.

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