Docusign prefill fields

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Best Practices: How to Pre-Fill Custom Information on an eSignature Document (HelloSign)

There are two possible work flows to help with pre-entering custom information in eSignature documents! 

1. Enter information during the signature process (recommended)

With this approach, you will send the template to yourself (or someone in your firm) as the first signature recipient. This person can be the advisor, an admin, etc. This person will fill in data during the signature process,  before the document is sent to the client. 

For a template to work best for this scenario, the setup below is a good recommended starting point:

For this to work, the key is to make sure that your template A) has Enable Signing Order set to on, and B) Role #1 is used for the purpose of entering in custom information!

If you as the Advisor want to enter in information first AND complete your signature on the document first, you do not need an extra data input role as shown above. You can instead place the Advisor role in Role #1. 

Next, when setting up fields on the template, a field can be inserted with the Assigned To: drop down set to the person responsible for entering in the custom data (your name for Role #1). Here is an example of what this looks like:

Tip: If needed, the  Placeholder text for a Textbox can be customized to tell that person what is supposed to be entered in that field! 

Finally, when sending the document out for signatures, verify that  Enable Signing Order is set to on and the person who needs to pre-fill out information is first in the signing order. They will receive the document first and be able to complete all items Assigned To: them before the document gets sent to the next person for signature.

2.  Enter the information during template creation

Any field can be inserted in the template with the Assigned To: drop down set to Me (now). As the creator of the document, you are then be able to pre-fill custom information right then and there before saving and sending the document out for signatures!

Tip:  If the custom information must be changed on a per-client basis, the template will need to be updated each time before it is sent out. To do this, click the drop down menu next to the template and choose Edit Fields. That is a great option if you don’t mind editing the template each time. :)

📍Check out Getting Started with eSignatures for more help working with eSignature!


Hi @NLundgren 


Thank you for your reply. I've reached out to the team and got more information on this. 


We've given you access to a public beta. With it, you should now be able to input your HubSpot CRM data directly into the DocuSign Template. The one catch is that custom fields can not be updated from within HubSpot, this needs to be done in the Docusign template to make any changes.

The steps to do this are:
1. Create a template in DocuSign
2. In the "Custom Fields" section of the left sidebar you can see HubSpot fields, you can put them in your template
3. When you use that template from HubSpot the appropriate data will be populated in those fields


Unfortunately, DocuSign doesn't allow us to populate values on embedded editing view, so custom fields should be placed in the template in the DocuSign app before using that template in HubSpot.


Hope that helps.
Have a lovely day,



My apologies about the confusion here. After getting further clarification from the Product Team: 
* When talking about "Custom Fields" in the explanation above, it means "Custom fields" in relation to DocuSign and not HubSpot. When you're in the DocuSign template you'll find these custom fields on the left. Those are only HubSpot-predefined fields at the moment. 
* This is no longer in beta but live and can be found here. 

* More info in our knowledge base here. 


Thank you, 



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  • Profile Image
    Asked on August 03, 2021 at 02:49 PM

    I have a form with First Name, Last Name and Email Address sections. Is it possible to autofill this information in the DocuSign widget at the bottom of the page?

  • Profile Image
    Answered on August 03, 2021 at 11:12 PM

    Hi there,

    To clarify, do you mean to prepopulate the fields name, and email of data entered in the DocuSign field(Fullname, email)? If so, it is not possible to pass data from a widget, specifically DocuSign and prepopulate regular fields with it.

    Though if you are referring to something else, please let us know.

DocuSign Custom Fields

What are the DocuSign fields and can I customize them?

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When a contract or change order is sent from Procore to DocuSign, the following default recipients appear in DocuSign:

  • For Commitments and Commitment Change Orders: 
    • General Contractor
    • Subcontractor
  • For Prime Contracts and Prime Contract Change Orders:
    • Architect
    • General Contractor
    • Owner
  • For Subcontractor Invoices:
  • For Owner Invoices:

Below is an example from either a Commitment or Commitment Change Order:


These Roles are part of the Procore DocuSign integration and cannot be modified or deleted by either Procore or Docusign. However, after sending each Procore contract or change order to DocuSign through the integration, you can delete these default roles and apply your own custom DocuSign template instead. See Create a Template in DocuSign. Deleting these roles will delete the associated fields on the PDF.

Creating Custom DocuSign Fields

When sending an item (contract, change order, etc.) from Procore to DocuSign, a DocuSign field must be placed in the location where the signature, initial, etc. is shown on the PDF. This DocuSign field directs the signer where to sign, initial, etc. on the PDF.

It is recommended that you create a DocuSign template for each item (contract, change order, etc.) to place these fields. Each time a new item is sent from Procore to DocuSign, the DocuSign template can be applied to the DocuSign envelope so these fields do not need to be manually placed for each envelope.

Due to the varying lengths of items, field locations on the PDF may vary from contract to contract or from change order to change order. DocuSign has an AutoPlace feature that utilizes a user-defined text string to place the fields in the appropriate location on the PDF even if the location on the DocuSign envelope varies from the DocuSign template.

Procore Custom Solutions can add hidden AutoPlace text to an item's custom PDF to use for their AutoPlace feature. For example, if the subcontractor needs to enter their signature, name, title, and date in a certain location on a contract, Procore Custom Solutions can add the following hidden AutoPlace text (shown below in red) to the contract's custom PDF:




To use this process, follow these steps:

  1. Reach out to Procore Custom Solutions ([email protected]) to request this hidden text be added to your form; a sample copy of the item that clearly identifies/highlights all areas that are to be filled out via DocuSign will be required.
  2. Once Procore Custom Solutions has finalized your custom PDF, you will be given a list of the fields and the corresponding AutoPlace Text Strings (e.g. the "Subcontractor Signature" field uses the AutoPlace Text String of "SubSignature".
  3. Within DocuSign, Create a Template for each item type (e.g. Subcontract, Prime PCO, PCCO, etc.):
    1. In Procore, export and save a sample custom PDF from an item using your custom form.
    2. In the first page of the Docusign template complete the following:
      1. Upload the sample custom PDF with the AutoPlace Text.
      2. Add the default Recipients, Message, etc.
      3. Click Next
    3. In the second page of the DocuSign template complete the following:
      1. Add Fields. After adding each field, use the AutoPlace feature to enter the corresponding AutoPlace Text provided to you from Procore Custom Solutions.
      2. When finished, click Save and Close
  4. When sending an item from Procore to DocuSign, Apply the Template. 
    1. If your template does not appear, select the three dots, click Apply Template, and Browse to check the appropriate template.
    2. If your DocuSign template Recipients are different than the Procore default recipients (see Answer section above), delete the Procore defaults prior to applying the template.
    3. Continue through the DocuSign process to send the envelope. 




Fields docusign prefill

Common API Tasks: pre-fill fields

Welcome to another edition of the CAT🐈 (Common API Tasks) blog. This blog series is about giving you all you need to complete small, specific, SDK-supported tasks using one of our APIs. 

You can find all articles in this series on the DocuSign developer blog. 

For this 20th installment (I’m not really keeping score, but wow, 20 issues so far!) I have a relatively new feature to tell you about, and of course, show you how to implement programmatically from the app you’re building. 

Imagine that you want to send a document for signature and you need to change some data in the document from time to time; say, the price on a quote. The rest of the document is always going to be the same. Instead of modifying the document every time before you send the document out, you can have the price as a field that you can change yourself. 

In the past, you would do that by adding yourself as a recipient of the envelope, adding a text tab for yourself to fill, and then signing it first, and only then would it go out to the real recipients with your value filled in. However, this was not an ideal experience. First, you need to act on an envelope (fill the tabs) for which you don’t necessarily want to be a recipient. You are the sender—the person requesting signature—not a signer. 

Second, you cannot modify the information once you sign the envelope. If you made a mistake, you would need to void the first envelope and then send a new envelope. 

These shortcomings are resolved with DocuSign pre-fill fields. Pre-fill fields (also called sender’s tabs) are just like any other tabs: they show on the documents in the envelopes. The big differences are that they are not associated with any of the recipients and that their value can only be set by the sender: the person or program that initiated the envelope. The fields can be added in the same UI tagger that is part of the DocuSign web app when sending an envelope. In addition to textboxes, you can also use pre-fill checkboxes and radio buttons. The value and the fields can be modified at any time before any recipient acts on the envelope. (However, if the envelope has already been sent and is no longer in draft mode, you will have to initiate a correction to update the value.) 

Note: This feature is enabled in all developer accounts, but when it comes to production accounts, you will have to check with your account manager to see if it’s included with your plan.

The sample code shows adding a pre-fill textbox and setting its value. These code snippets assume you already have an envelope created and you have obtained the envelopeId (the GUID that identifies your envelope). 







I hope you found this useful. As usual, if you have any questions, comments, or suggestions for topics for future Common API Tasks posts, feel free to email me. Until next time...

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